CRM Development

CRM (Customer Relationship Management) is a company-wide business strategy designed to reduce costs and increase profitability by solidifying customer loyalty. True CRM brings together information from all data sources within an organization to give one, holistic view of each customer in real time. This allows customer facing employees in such areas as sales, customer support, and marketing to make quick yet informed decisions on everything from cross-selling and upselling opportunities to target marketing strategies to competitive positioning tactics.

CRM allows you to create a website with following features:

Customer contact management .
Calendar for appointment and tasks
Notes.
Documents.
Tasks
Lead tracking solutions.
Provisions for Billing system analysis and support.
Competitive Implementation costs.
Customization of the application, including template customization and theme designing.